Policies & Legal
Read it once.
Know where you stand.
These are the documents that apply to your TradesX account, written to be read rather than skimmed past. Go through them before you fund an account, and email [email protected] with any question.
Privacy Policy
What personal data we collect, why we need it, how we protect it, and how to exercise your rights over it.
Read the documentTerms of Service
The agreement between you and TradesX covering your trading account, the platform and this website.
Read the documentRisk Disclosure
A plain account of what can go wrong with leveraged trading — margin, volatility, liquidity and technology — and how to manage it.
Read the documentVulnerability Disclosure
Found a security issue? Here is how to report it to us privately so we can fix it quickly.
Read the documentHow we operate
The principles behind every account, every order and every support ticket at TradesX.
Order execution
Orders are filled at the best price available to us when they reach our servers. In fast markets that price can differ from the one on your screen, and we say so up front.
Pricing transparency
Spreads, commissions, swaps and fees are shown per instrument before you trade. No hidden mark-ups on top of what you see in the terminal.
Data protection
Personal data is encrypted in transit and at rest, access is limited to the people who need it, and accounts are protected with 2FA and security monitoring.
Complaints handling
Email [email protected] with your account number and what happened. Every complaint is logged, looked into and answered in writing.
Responsible trading
Stop loss, take profit, margin alerts and a free demo account help you stay in control of risk. Only trade with money you can afford to lose.
AML / KYC
Identity checks at sign-up and ongoing transaction monitoring help keep the platform free of fraud and money laundering.
Something not clear?
Ask before you trade, not after. Email [email protected] and our support team, available 24/7, will point you to the right answer.